K5 Stars Frequently Asked Questions.

Q: What grade is this for?
A: Our educational games are most popular with PK to 3rd grade students. We also offer activities for 4th and 5th grades.

Q: I'm a teacher and would like to know whether my students can play these activities on their home computers?
A: Yes. In fact, students can access K5 Stars using any computer, as long as it is connected to the Internet.

Q: What type of computer do I need in order to use your games? Will I need to download and install anything from your website?
A: All the games work on both Windows and Mac computers that have modern Web browsers. Our games take just seconds to load and there is no need to install or configure any additional software from our website.

Q: Do you add new games?
A: K5 Stars already includes over three hundred educational activities. Moreover, we are constantly working on adding new topics and games. If you have any suggestions about new quizzes or exercises, we would love to hear from you!

Q: I have kids at different grade levels. How can I assign different activities to them? Do I need several subscriptions?
A: No, you can simply use our subgroups feature that comes free with all multi-student accounts.

Initially, every new account only has the Main group. This means that all students are assigned the same activities. If you have students from different grades or achievement levels, you can create subgroups. Each subgroup can have a different set of activities assigned to it.

For example, you can create a group called "First Grade" and assign Sight Words Level 1 activities to it. You can also create a group called "Second Grade" and assign Sight Words Level 2 activities to it.

You can assign every student to a subgroup that would be the most appropriate for her or him. You can also easily move students between the subgroups.

Q: Can I see results for every quiz ever taken by one of my students?
A: Yes. Every result is stored in our database. You can review students' results as soon as you sign in as a teacher or a parent.

Q: Is K5 Stars safe for kids to use?
A: Absolutely. You can feel safe letting your children play on our website. There are no ads or annoying pop-ups, so your child enjoys playing and learning in a safe, kid-friendly environment.

Q: There are several hundred students in my school. Can we get a discount on group memberships?
A: Yes. Please let us know how many group accounts you need and we will get back to you with volume discount information.

Q: Is my credit card payment secure?
A: If you decide to pay with a credit card, your information is transmitted using state-of-the-art encryption. We don't store your credit card number. In fact, we don't even see it.

Q: Will I be charged automatically next year?
A: No. We don't use automatic periodic charges. Of course, you will be able to renew your subscription.

Q: Do you accept Purchase Orders?
A: Yes, we do accept Purchase Orders from schools and other organizations.

Q: Is there a money-back guarantee?
A: Yes. We stand behind our product and will gladly refund your subscription price within 30 days from the purchase if you're not 110% satisfied.

Q: Where can I find your past newsletters?
A: You can find them on the Newsletters page.
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